2 Getting Past No: Don’t Argue, Step to Their Side
In this episode of "Let's Talk About Conflict," we delve into the art of navigating difficult conversations. Inspired by William Ury's insights, we explore how to move past disagreement without escalating into arguments. The key? Active listening and genuine respect. It's essential to step to the other person's side, recognizing their complexity and showing true understanding. By building relationships and expressing your views without provoking, you can turn conflict into collaboration. Tune in to this 5 part series to learn how to master these techniques and improve your communication skills. https://www.williamury.com/getting-past-no/
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